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Quickfill, an online Pharmacy by NowRx Inc

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✅ Sketch

✅ Research

✅ Healthcare

✅ Agile / JIRA

✅ Cross functional Team (20+)

✅ Style Guide

My Role: I was responsible for managing the entire design process

Team: Cross-functional team of 20+ people, including engineering team, PM, and the CTO.

About
product

NowRx is committed to revolutionizing the traditional retail pharmacy experience, which is often plagued by inefficiencies. By implementing an efficient process for finalizing prescriptions and ensuring timely delivery, NowRx goes beyond merely checking and delivering prescriptions. The service also identifies medicine shortages, manages patient fill and refill requirements, and comprehensively tracks past, present, and future medication needs. Additionally, NowRx effectively handles insurance verifications, ensuring a seamless and reliable pharmacy experience for patients.

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Problem statement

The traditional retail pharmacy experience is often inefficient and frustrating for patients, marked by long wait times, medication shortages, and cumbersome prescription management. Patients frequently encounter difficulties in tracking their medication needs, managing refills, and navigating insurance verifications, leading to delays and potential health risks. These inefficiencies not only disrupt patients' access to necessary medications but also create a suboptimal healthcare experience.

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Proposed solution

To address the inefficiencies in our pharmacy operations, we developed an internal app that streamlines several key processes. The app ensures efficient prescription processing, reducing wait times and enabling timely medication delivery. It also includes real-time inventory tracking to prevent medication shortages and a comprehensive prescription management system to help pharmacists easily monitor refills and patient medication schedules.

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Additionally, the app automates insurance verification, minimizing delays and errors. Enhanced communication features within the app ensure clear and consistent updates among pharmacy staff, improving overall coordination. This internal app enhances operational efficiency, reliability, and patient care within our pharmacy.

Wireframing

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Design output

Based on the paper wireframes, the designs for the internal pharmacy app cater specifically to pharmacists accustomed to tracking everything manually on Google Sheets and through human interventions. The app's interface is designed to be intuitive and user-friendly, simplifying complex tasks such as prescription management, inventory tracking, and insurance verification.

 

By incorporating familiar elements from Google Sheets while leveraging automation and real-time data updates, the app aims to streamline workflows, reduce human error, and improve overall efficiency in pharmacy operations. This approach ensures a smooth transition from traditional methods to a modern, digitally-enhanced pharmacy management system, enhancing both accuracy and productivity for pharmacy staff.

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Designed in Sketch

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Quickfill, an online Pharmacy by NowRx Inc

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